How Not To Get Ripped Off By Bad Movers

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By By Connie Thompson

Summary

We have eight simple things you can do to protect yourself.

Story Published: Aug 1, 2003 at 3:35 PM PDT

Story Updated: Aug 31, 2006 at 1:08 AM PDT

How Not To Get Ripped Off By Bad Movers
SEATTLE - What can you do to prevent yourself from being ripped off by bad movers?

We have eight simple things you can do to protect yourself. These are critical because if you do get burned, you may find it hard to get help.

When it comes to helping you after a moving rip off, the laws are pretty weak. State regulators can only go after companies that move you within the same state.

If you move from one state to another, the feds are in charge and they only have three inspectors for the entire country.

Here's some tips to avoid getting scammed:

  1. Only use a moving company with valid active permit issued by the state of Washington. You can check with the Utilities and Transportation Commission in Olympia.

  2. Get referrals from friends, family, neighbors and anyone else who's had positive moving experiences.

  3. Get at least three written estimates and make sure they state in writing whether the estimate is binding. Many are not.

  4. Make sure you know and verify the name, address and phone number of the movers who'll actually handle your things. The company you contact may just be an agent or broker who sets up your move.

  5. Call your insurance company and get recommendations for mover's insurance. Take time to understand all your options.

  6. Read all contracts carefully before you sign them and don't allow any loading until the contract is signed.

  7. Take pictures of your valuables before and after the move so you have documentation if there's a problem.

  8. Finally, try to be on hand when your property is packed, loaded, unloaded and unpacked so you can catch any potential problems right away.

By law, movers must have a program set up to handle disputes. Ask your mover for a copy of their procedures.

And don't wait 'till the last minute to hire a mover. That's a sure way to increase your risk.

For More Information:

Washington Utilities And Transportation Commission -- www.wutc.wa.gov
U.S. Department Of Transportation -- www.fmcsa.dot.gov

Earlier Buyer Beware reports on Moving Scams:

May 15, 2003
May 29, 2003
July 16, 2003