Story Published:
Aug 30, 2004 at 10:06 AM PST
Story Updated:
Aug 31, 2006 at 12:33 AM PST
SEATTLE - Microsoft Corp., hoping to take a bite out of
Apple Computer Inc.'s highly popular online music service, is
gearing up to launch its own Web site for selling songs over the
Internet.
With Thursday's planned debut, the software maker will become
the latest competitor in a market experts say is still in its
infancy - but one that is expected to grow considerably more
popular in the coming years.
Microsoft has a formidable foe in market leader Apple, which
boasts both the popular iTunes music store and the iPod music
player.
The landscape also is dotted with plenty of smaller services,
including RealNetworks' Rhapsody, Roxi Inc.'s Napster and offerings
from companies like Wal-Mart Stores Inc. and Sony Corp. But none of
those has managed to capture hearts and minds like Apple.
"There's one company that matters here, and that's Apple,"
said Josh Bernoff, principal analyst with Forrester Research.
The stakes are high for Microsoft because the software behemoth
is eager to establish its Windows Media format as the standard for
copyright-protected digital music and video distribution. The
popularity of Apple's products, which use different technology
standards, could derail those plans.
"ITunes is a big threat to them," Bernoff said. "They see how
rapidly its growing, and the more iTunes and iPod gets out there,
the more they feel like they're losing an important part of that
experience."
Microsoft declined to provide more details of its offering ahead
of the official launch. But analysts expect the company to take
advantage of two big guns.
First is its popular MSN Web site, which will provide the base
for the service and could potentially draw millions of users to its
offering.
Mike McGuire, research director with Gartner G2, said
Microsoft's success in turning those visitors into users will
depend on whether users can easily spot the service among the
celebrity gossip, movie promos and other MSN offerings, and whether
they immediately find it compelling and easy to use.
"What we've (seen) there is that potential sitting there of all
that traffic," McGuire said.
Microsoft's other big gun is its Windows Media technology, which
is already available on most Windows-based PCs as well as on
portable media players from companies such as Rio Audio and
Creative Technology.
McGuire said that broad swath of availability is a big advantage
in terms of wide access to its product. But it also could turn into
a big headache if one or more of the players proves faulty or just
hard to navigate.
"What's going to be really important is that every single one
of those players, those devices, has to deliver that base
experience," McGuire said.
Bernoff thinks it would be a considerable challenge for
Microsoft to best Apple in the online music market. But if
Microsoft is able to execute well, he thinks the company stands a
good chance of becoming the second most popular service within a
year.
Microsoft has come from behind plenty of times and still managed
to dominate, thanks to its broad reach with products like Windows
and ability to play catch-up quickly.
Most notably, the company was late to the Internet browser wars,
but it didn't take long before its Internet Explorer browser had
soundly beat out Netscape's Navigator.
"Microsoft tends to win in these areas by being persistent and
making adjustments," Bernoff said.