Story Published:
Jan 4, 2006 at 1:50 PM PDT
Story Updated:
Aug 31, 2006 at 2:10 AM PDT
LAS VEGAS - Palm Inc.'s newest Treo smartphone is its first
based on Microsoft Corp.'s Windows, but the pioneering handheld
maker adds plenty of distinct touches of its own.
The Treo 700w, available on the Verizon Wireless cellular
service starting Thursday, also integrates access to Verizon's
high-speed EV-DO data network.
While the original Treos - based on the Palm operating system -
helped define the smartphone category, Sunnyvale, Calif.-based Palm
hopes the new Windows-based model will expand its reach into the
lucrative market of corporate users.
"IT managers in big corporations were saying they've
standardized their platforms on Microsoft, and no matter what we
did on the Palm OS, they just weren't going to use them," said Ken
Wirt, Palm's senior vice president of worldwide marketing. "By
doing one on Windows, we're addressing a bigger market."
Features such as accessing e-mail or phone contacts, for
instance, becomes a smoother process because the Treo 700w now
could work directly with businesses' servers that use Microsoft's
Outlook mail program.
That also poses an increasing challenge to Research in Motion
Ltd., the maker of the BlackBerry wireless e-mail device and
gadgets that add phone functionality to wireless messaging.
Smartphones, which combine voice, data and wireless messaging
capabilities, have been gaining in popularity and are seen as the
wave of the future as they become more powerful and better equipped
to handle functions previously reserved for laptops.
Microsoft's Windows platform for mobile devices, which analysts
say does a better job than the Palm operating system when it comes
to handling multimedia and intensive data applications, has
steadily seized market share away from the once-dominant PalmOS
provider PalmSource Inc.
In 2000, Microsoft had only about 11 percent of the handheld
market. Now the Redmond, Wash.-based company has overtaken
PalmSource, according to Gartner Inc. market research firm.
In the second quarter of 2005, about 560,000 smartphones
equipped with Windows were shipped worldwide. Phones featuring
PalmOS numbered 480,000.
Palm was careful to not make the Treo 700w simply a clone of
other Microsoft-based handhelds, however.
Though Palm's groundbreaking deal to use Windows was announced
in September, the two companies had been collaborating for more
than two years, in part to negotiate how much leeway Palm would
have to incorporate its own features on top of the Microsoft
platform.
"We said we didn't want it unless we can make modifications,"
Wirt said.
For one, Palm made Microsoft's rival Google the default engine
for Web searches on the Treo 700w.
Some of the distinguishing features are entirely new to the Treo
line, while some are enhancements of features already found on the
regular Treo, a device touted for its one-handed ease-of-use.
Those features include the ability to "dial by name" with just
a few button clicks; one-touch dialing with personalized photo
speed-dial icons; accessing voicemail with quick VCR-like icons to
fast forward or delete; and the ability to store and quickly send
preprogrammed short text messages, such as "Can't talk right
now," when you're ignoring a phone call.
Business customers have sought a Windows-based Treo for years
but Palm rightfully had to reach a decision of how they could add
value on their own, said Creative Strategies analyst Tim Bajarin.
"Once they got the OK to innovate, that's when they thought they
could create a product that was compelling."
The new Treo "will be good for Palm's entire business,"
Bajarin predicted.
The Treo 700w costs $399.99 after a $100 instant rebate with a
two-year service agreement.