Story Published:
May 22, 2006 at 2:04 PM PDT
Story Updated:
Aug 31, 2006 at 8:26 AM PDT
WASHINGTON, D.C. - Thieves took sensitive personal information on
26.5 million U.S. veterans, including Social Security numbers and
birth dates, after a Veterans Affairs employee improperly brought
the material home, the government said Monday.
The information involved mainly those veterans who served and
have been discharged since 1975, said VA Secretary Jim Nicholson.
Data of veterans discharged before 1975 who submitted claims to the
agency may have been included.
Nicholson said there was no evidence the thieves had used the
data for identity theft, and an investigation was continuing.
"It's highly probable that they do not know what they have,"
he said in a briefing with reporters. "We have decided that we
must exercise an abundance of caution and make sure our veterans
are aware of this incident."
Veterans advocates expressed alarm.
"This was a very serious breach of security for American
veterans and their families," said Bob Wallace, executive director
of Veterans of Foreign Wars. "We want the VA to show leadership,
management and accountability for this breach."
Ramona Joyce, spokeswoman for the American Legion, agreed that
the theft was a concern. "In the information age, we're constantly
told to protect our information. We would ask no less of the VA,"
she said.
Nicholson declined to comment on the specifics of the incident,
which involved a midlevel data analyst who had taken the
information home to suburban Maryland on a laptop to work on a
department project.
The residential community had been a target of a series of
burglaries when the employee was victimized earlier this month,
according to the FBI in Baltimore. Local law enforcement and the VA
inspector general were also investigating.
"I want to emphasize there was no medical records of any
veteran and no financial information of any veteran that's been
compromised," Nicholson said, although he added later that some
information on the veterans' disabilities may have been taken.
Nicholson said he does not know how many of the department's
235,000 employees go thorough background investigations. He said
employees who have access to large volumes of personal data should
be required to undergo such checks, but he does not believe the VA
employee was involved in the theft.
"We do not suspect at all any ulterior motive," he said.
The department has come under criticism for shoddy accounting
practices and for falling short on the needs of veterans.
Last year, more than 260,000 veterans could not sign up for
services because of cost-cutting. Audits also have shown the agency
used misleading accounting methods and lacked documentation to
prove its claimed savings.
"It is a mystifying and gravely serious concern that a VA data
analyst would be permitted to just walk out the VA door with such
information," Illinois Rep. Lane Evans, the top Democrat on the
Veterans Affairs Committee, said in a statement signed by other
Democrats on the panel.
Sen. John Kerry, D-Mass., who is a Vietnam veteran, said he
would introduce legislation to require the VA to provide credit
reports to the veterans affected by the theft.
"This is no way to treat those who have worn the uniform of our
country," Kerry said. "Someone needs to be fired."
The VA said it was notifying members of Congress and the
individual veterans about the burglary. It has set up a call center
at 1-800-FED-INFO and Web site, http://www.firstgov.gov, for
veterans who believe their information has been misused.
It also is stepping up its review of procedures on the use of
personal data for many of its employees who telecommute as well as
others who must sign disclosure forms showing they are aware of
federal privacy laws and the consequences if they're violated.
Deborah Platt Majoras, chair of the Federal Trade Commission,
said her task force has reached out to the three major credit
bureaus to be alert to possible misuse.