Consumer News

Consumer Online foreign language promoter to pay $1M in consumer deception lawsuit (New) Online foreign language promoter to pay $1M in consumer deception lawsuit (Video)
An internet company selling foreign language software just agreed to pay $1,000,000 for what the state Attorney General says was an introductory offer scam.
The state says Philadelphia-based Internet Order and it's CEO Daniel Roitman turned an introductory offer into automatic charges for automatic shipments of foreign language software under the brand name The Pimsleur Approach.
Consumer Disaster kit should include financial documents Disaster kit should include financial documents
The recent wildfires should remind us that in an emergency you could be forced to leave your house in a hurry. What about all of those important documents you have scattered all around the house? You might not have time to run around looking for them.
Consumer Clearing mail alert confusion: Is your mortgage or privacy at risk?  Clearing mail alert confusion: Is your mortgage or privacy at risk? (Video)
When someone you don't know sends an email about your federal tax information, it's understandable that you'd be cautious. It's equally understandable that you'd question an unsolicited letter from lawyers talking about trustee changes at your mortgage company. KOMO viewers contacted the Problem Solvers- with questions about both.
Consumer Expedia owns up to customer's 'service runaround' Expedia owns up to customer's 'service runaround' (Video)
Expedia boasts millions of repeat travel customers who book airfare and hotels deals on it's website, and Kim Lorenz of Bellevue is an Expedia regular- logging 100,000 miles or more a year. The last thing he expected- was that he'd become an extreme regular with Expedia's customer service department.
Consumer Advice about age-related eye diseases Advice about age-related eye diseases
Eye diseases, such as cataracts and glaucoma, become more common as we get older. How often should you get an eye exam?
Consumer Summer dangers for your dog Summer dangers for your dog
It's just something you assume – that your dog knows how to swim. But wwww.vetstreet.com Dr. Marty Becker says some dogs don't know how to doggie paddle or they simply can't swim.
Consumer How to speed up sluggish internet streaming How to speed up sluggish internet streaming (Video)
Streaming video can be annoying! It's no fun waiting and waiting for videos to load or enduring movies that constantly stop and buffer. Consumer Reports has some simple fixes that can smooth out those broadband speed bumps.
Consumer Don't be misled by 'protein' marketing craze Don't be misled by 'protein' marketing craze (Video)
You see protein touted on all kinds of products these days. It's being added to everything from tortilla chips to English muffins to breakfast cereal. We need protein in our diet to help repair cells and build new ones. And some studies show that it can help curb hunger. But do we need extra protein added to our food?