Consumer News

Consumer What's with the 'documentation' fee? What's with the 'documentation' fee?
Buy a car and there's a good chance you'll get hit with what's called a "documentation fee.” This is an extra charge, often hundreds of dollars, that supposedly covers the dealership's cost to handle the paperwork for that purchase.
Consumer Better audio quality for cell phones Better audio quality for cell phones (Video)
"Can you hear me now?" For many people, trying to hear a cell-phone conversation can be challenging. In Consumer Reports' tests voice quality, and no cell phone gets has received an excellent or even a very good rating, for voice quality.
Consumer The right way to buy a mattress The right way to buy a mattress
Buying a mattress can be a confusing process. There are so many brands and so many choices. And it's nearly impossible to price shop because the model numbers are different at every store.
Consumer Lawn mowers that make the cut Lawn mowers that make the cut (Video)
Consumer Reports has tested more than 100 lawn mowers from Home Depot, Lowe's, and other retailers. Its testers have pushed them more than 50 miles to help you find the best mower for your yard. They rate each mower on how well it can cut in different modes - mulching, bagging, and side discharging.
Consumer Snohomish couple sued for deceptive veterans assistance plans Snohomish couple sued for deceptive veterans assistance plans (Video)
When veterans need help with any type of benefit- there are a number of places they can go-
including a local American Legion office. The service is free. But the state Attorney General's office says Peter G. Cook and Carolyn Y. Cook of Snohomish- operating as C&C Consulting- charged thousands of dollars for help they were not qualified to give and often failed to provide.
Consumer Watch out for weight loss scams Watch out for weight loss scams
Think twice before you waste your money on a supplement that promises a quick and easy way to drop the pounds – “guaranteed” – without changing what you eat or doing more exercise.
Consumer  Plenti: New reward card raises plenty of questions Plenti: New reward card raises plenty of questions (Video)
Next time you go to a Macy's or a Rite Aid store you may be encouraged to take a new, free rewards card called Plenti. Some of the promotions use talking products to sell the concept of one rewards card, for a lot of different stores. Initial partners include AT&T, EXXON Mobil, MACY'S, and Rite Aid.
Consumer Local fitness club ratings Local fitness club ratings (Video)
In their new Spring/Summer issue of Puget Sound Consumers' Checkbook, researchers at Checkbook.org take a close look at local health clubs. Based on local customer feedback, you'd be wise not to automatically sign up with the first club that invites you join.