11/26/2014

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Copper thieves leave 100 customers without service

Copper thieves leave 100 customers without service
EVERETT, Wash. - Copper thieves strike again, this time overnight Monday in Everett. Frontier Communications says the latest hit is not just an inconvenience for its customers, it's a matter of life and death.

Every time thieves cut Frontier Communications cable lines, customers who bundle their services lose phone service, and the inability to dial 911.

"No matter what they're getting for this cable it's not worth a life," Ken Baldwin with Frontier Communications says.

Investigators say thieves used an embankment to reach a low lying cable line, cut it with a hack saw, and used a truck to pull down a couple hundred feet of cable.

At least 100 customers lost service.

"Completely frustrating, we have our subscribers at risk when they can't call 911," Baldwin says. "We put our employees at risk to reinstall, and I have to go to the side of thieves, they put themselves at risk."

It's the tenth time in two months that copper thieves have stolen copper locally to sell as scrap metal from Frontier.

The cable company says they can't secure every telephone poll, instead they're hoping witnesses will call 1-800-590-6605 to report suspicious activity.

Frontier thefts in the last two months have disrupted service in Everett, Marysville, Snohomish, Skykomish, and Granite Falls.
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