Riders fret as major changes come to Metro service

Riders fret as major changes come to Metro service »Play Video
BURIEN, Wash. -- Getting to and from work is a critical part of the day. Dozens will lose their direct ride at the end of the month, when Metro transit puts major changes in place.

One of those changes is the cancellation of Route 133. It starts at the Burien Transit Center and ends at the UW Medical Center.

"This one gets me there in 45 minutes," said Sheri Munson.

She asked the Problem Solvers for help as she's been fighting for Metro to keep this route. It's a direct one bus route with no transfers, and it runs four times each morning and four times in the evening.

Jim Ponder's been riding it seven-years straight.

"Normally I stand," Ponder said.

Used to seeing a standing room only crowd, news that Route 133 is being canceled came as a shock to regular riders.

Munson even collected more than 90 signatures in favor of Metro keeping this route in place. But that didn't work -- it's gone effective Sept. 29.

"Every seat was full and how could Metro encourage us to get on the bus, be more green," said Fong Chinn. "Yet at the same time, telling us to cancel our bus, tell us to transfer in the tunnel, which is an hour and a half, when I have two young kids, I have to go home."

Route 133's cost to Metro nearly double the average

Eliminating the 133 is just one of 80 changes Metro is making.

"Systemwide it's significantly more expensive for boarding," said Victor Obeso with Metro.

The 133 route costs Metro $7.77 per passenger. That's almost double the system wide average of $4.05.

"And this is one of several changes that we're making this fall to improve the efficiency, the cost effectiveness of our system, to serve more people every day," Obeso said.

There are other buses available, but riders tell me their commute times on alternate routes will more than double.

"I get to take three buses to get to work," Munson siad.

Another rider said "I have to go to downtown and then catch another bus to go to the university and to Children's so usually it will take me 3 buses now."

Driving is an option that many of these riders just couldn't handle financially, with gas and parking fees, let alone the time it would take them, fighting traffic.

Metro suggests other solution- riders forming Vanpools. The University of Washington held a ride share mixer on campus. I went looking for other 133 route riders and found two ladies looking for options after the 133 is gone.

"We're just going to try to work together with other riders and either carpool or vanpool," said Liz Setran. "Vanpool is our goal because it would be cheaper for us."

Setran says she's got four people so far for her vanpool, but would like to have seven.

This might be just the solution Sheri Munson was looking for and is now in contact with other riders working on this option. And since most of these people are UW employees, the commute voucher they get through work will likely cover the cost of their new ride.

Anyone can set up a vanpool. You need at least four people. The more you have, the cheaper it is. You have to a designated driver, who must complete an application and orientation.

Metro Transit operates the largest vanpool service in the nation, with 1,200 vehicles.

For More Information:

Metro Commuter Vans

Metro Service Changes