Starbucks to open another 1,500 cafes in the U.S.

NEW YORK (AP) - Another Starbucks may soon pop up around the corner, with the world's biggest coffee company planning to add at least 1,500 cafes in the U.S. over the next five years.
The plan, which would boost the number of Starbucks cafes in the country by about 13 percent, was announced at the company's investor day in New York Wednesday. Taking into account Canada and South America, the company plans to add a total of 3,000 new cafes in its broader Americas region.
Worldwide, the company says it will have more than 20,000 cafes by 2014, up from its current count of about 18,000. Much of that growth will come from China, which the company says will surpass Canada as its second-biggest market.
Although Starbucks has been intensifying its growth overseas and building its packaged-goods business back at home, the majority of its revenue still comes from its more than 11,100 cafes in the United States.
In an interview ahead of its investor day, CEO Howard Schultz said the U.S. expansion plans are based "on the current strength of our business"
Just a few months ago, the company had predicted it would open just 1,000 new cafes in the country over the next five years.
The upbeat expansion plans mark a turnaround from Starbucks' struggles during the recession. After hitting a rough patch, the company brought back Schultz as CEO in 2008 and embarked on massive restructuring effort that included closing 10 percent of its U.S. stores.
Cliff Burrows, who heads Starbucks' domestic business, said the problem wasn't that Starbucks was oversaturated, but that the company hadn't been careful about its store openings. In the years leading up to the downturn, the company was opening well over 1,000 stores a year. That led to cafes in locations where signs or traffic might not be optimal, he said.
Burrows said Starbucks has gotten more sophisticated, and noted that the cafes opened in recent years are among the company's best performers.
Sales at new cafes are averaging about $1 million a year, for example, above the company's target of $900,000. It costs about $450,000 to build a new cafe.
Since Starbucks already has a broad footprint, the company's expansion is intended to "deepen" its presence with additional stores in markets across the country, said Troy Alstead, Starbucks' chief financial officer. That means establishing stores - including drive-thrus and smaller cafes - in more convenient locations for customers. And even as it expands, Starbucks said it expects to maintain growth at cafes open at least a year. The figure, a key metric of health, has ranged between 7 percent and 8 percent globally in the past three years.
The continued U.S. sales growth will be fueled by the new products, such as Evolution premium juices and Via single-serve coffee packets. Looking forward, Starbucks is also looking to improve its food menu and is testing a new menu of baked goods from La Boulange, a small San Francisco-based chain it acquired earlier this year. The new croissants, loaf cakes and other items will spread to about 2,500 cafes next year and go national sometime in 2014, Burrows said. The company says only about a third of customers currently buy food with their drinks.
In a test aimed at building sales in the evening hours, the company also started serving beer and wine at about a dozen locations earlier this year, with food such as chicken skewers and dates wrapped in bacon.
And most recently, Starbucks announced plans to acquire Teavana, a chain that has 300 locations in shopping malls. When the announcement was made last month, Schultz said the company would "do for tea what it did for coffee."
That includes plans to expand Teavana's presence beyond the shopping mall with stand-alone shops that have "tea bars" that serve specialty drinks. The company declined to say when Starbucks cafes would begin serving Teavana drinks - and it hasn't decided on whether it will continue to sell Tazo in cafes.
After a string of acquisitions in recent years to build on its core business, Schultz indicated Wednesday that the company would hold off on any additional purchases in the near future, noting that the company has "enough to handle."
To build its packaged-goods business, Starbucks plans to let customers earn points on their My Starbucks loyalty card starting next year when they purchase Starbucks bagged coffees in supermarkets and other outlets. Customers currently earn points only when they make purchases in Starbucks stores.
The picture isn't rosy around the globe, however. Europe remains a sore spot for Starbucks, with a key sales figure falling in the region 1 percent during the latest quarter. In an effort to boost results, the company has been closing underperforming stores and licensing of some of its cafes in the region.
In the United Kingdom, Starbucks is also embroiled in a row over its taxes. The company has been doing business in Britain for 15 years and has 700 outlets but it has yet to record a profit - and therefore pay any taxes.
Starbucks says this is due to a complex process where its taxable profits in the U.K. are calculated after royalties paid to its European headquarters in the Netherlands have been deducted.
Following criticism in the U.K. parliament and a campaign by protest group U.K. Uncut, Starbucks said this week that it was reviewing its tax approach.
The plan, which would boost the number of Starbucks cafes in the country by about 13 percent, was announced at the company's investor day in New York Wednesday. Taking into account Canada and South America, the company plans to add a total of 3,000 new cafes in its broader Americas region.
Worldwide, the company says it will have more than 20,000 cafes by 2014, up from its current count of about 18,000. Much of that growth will come from China, which the company says will surpass Canada as its second-biggest market.
Although Starbucks has been intensifying its growth overseas and building its packaged-goods business back at home, the majority of its revenue still comes from its more than 11,100 cafes in the United States.
In an interview ahead of its investor day, CEO Howard Schultz said the U.S. expansion plans are based "on the current strength of our business"
Just a few months ago, the company had predicted it would open just 1,000 new cafes in the country over the next five years.
The upbeat expansion plans mark a turnaround from Starbucks' struggles during the recession. After hitting a rough patch, the company brought back Schultz as CEO in 2008 and embarked on massive restructuring effort that included closing 10 percent of its U.S. stores.
Cliff Burrows, who heads Starbucks' domestic business, said the problem wasn't that Starbucks was oversaturated, but that the company hadn't been careful about its store openings. In the years leading up to the downturn, the company was opening well over 1,000 stores a year. That led to cafes in locations where signs or traffic might not be optimal, he said.
Burrows said Starbucks has gotten more sophisticated, and noted that the cafes opened in recent years are among the company's best performers.
Sales at new cafes are averaging about $1 million a year, for example, above the company's target of $900,000. It costs about $450,000 to build a new cafe.
Since Starbucks already has a broad footprint, the company's expansion is intended to "deepen" its presence with additional stores in markets across the country, said Troy Alstead, Starbucks' chief financial officer. That means establishing stores - including drive-thrus and smaller cafes - in more convenient locations for customers. And even as it expands, Starbucks said it expects to maintain growth at cafes open at least a year. The figure, a key metric of health, has ranged between 7 percent and 8 percent globally in the past three years.
The continued U.S. sales growth will be fueled by the new products, such as Evolution premium juices and Via single-serve coffee packets. Looking forward, Starbucks is also looking to improve its food menu and is testing a new menu of baked goods from La Boulange, a small San Francisco-based chain it acquired earlier this year. The new croissants, loaf cakes and other items will spread to about 2,500 cafes next year and go national sometime in 2014, Burrows said. The company says only about a third of customers currently buy food with their drinks.
In a test aimed at building sales in the evening hours, the company also started serving beer and wine at about a dozen locations earlier this year, with food such as chicken skewers and dates wrapped in bacon.
And most recently, Starbucks announced plans to acquire Teavana, a chain that has 300 locations in shopping malls. When the announcement was made last month, Schultz said the company would "do for tea what it did for coffee."
That includes plans to expand Teavana's presence beyond the shopping mall with stand-alone shops that have "tea bars" that serve specialty drinks. The company declined to say when Starbucks cafes would begin serving Teavana drinks - and it hasn't decided on whether it will continue to sell Tazo in cafes.
After a string of acquisitions in recent years to build on its core business, Schultz indicated Wednesday that the company would hold off on any additional purchases in the near future, noting that the company has "enough to handle."
To build its packaged-goods business, Starbucks plans to let customers earn points on their My Starbucks loyalty card starting next year when they purchase Starbucks bagged coffees in supermarkets and other outlets. Customers currently earn points only when they make purchases in Starbucks stores.
The picture isn't rosy around the globe, however. Europe remains a sore spot for Starbucks, with a key sales figure falling in the region 1 percent during the latest quarter. In an effort to boost results, the company has been closing underperforming stores and licensing of some of its cafes in the region.
In the United Kingdom, Starbucks is also embroiled in a row over its taxes. The company has been doing business in Britain for 15 years and has 700 outlets but it has yet to record a profit - and therefore pay any taxes.
Starbucks says this is due to a complex process where its taxable profits in the U.K. are calculated after royalties paid to its European headquarters in the Netherlands have been deducted.
Following criticism in the U.K. parliament and a campaign by protest group U.K. Uncut, Starbucks said this week that it was reviewing its tax approach.
I'd drink Fadalgo Bay roasters and Camano Island roasters coffees over Starbucks any day of the week. Their coffee is so much better than Starbucks over roasted garbage excuse for coffee.
Oh thank god! Â I was getting tired of walking 2 blocks to my Starbucks. Â now i'll only have to walk 1 block!
Man, just when I thought there already was one at every corner. Now I'll get to see another Starbucks before I even get to the corner!
Do you get a discount when you purchase an Oklahoma City Thunder T-Shirt?
Howard Schultz is a jerk for selling the Sonics. I would not walk across the street to buy starbucks coffee, course I wouldn't have to with another 1,500 stores opening.
I heard they are opening next to all of the Subways and Desert Sun Tanning salon combinations.
Seriously? A local business is doing well and that needs to be criticized and hated? What's wrong with you people?
 @Larry*X*K Probably because Shultz is a greedy pig! Need I say more?
This is interesting; a few years back Starbucks was fighting to survive and closed thousands of stores. Even in an email that leaked out, Howard Shultz said Starbucks was a victim of its own success. Now they plan on opening another 1,500 stores; I guess they did not learn the first time.
 @northwestsurfer They were not fighting to survive.  They were financially stumbling, made changes, and are now successful again.  But they were not anywhere near going out of business or anything like that.
@doubleoevan @northwestsurfer Oh yeah? Tell that to the guy who wrote the book about this; Howard Shultz himself. Afterall, he titled it: Onward: How Starbucks Fought for Its Life without Losing Its Soul".
That sounds to me like Starbucks was fighting to survive. I read the book too, and that was the picture he painted.
@doubleoevan Probably. That book sucked, one of the worst books I have ever read. Shultz better never change careers and become a writer; it would have been better if it was written in the 3rd person.
 @northwestsurfer But they haven't posted an annual loss anytime recently (I checked back to 2003).  You think Shultz was being a bit dramatic to sell books?
Did anyone else catch the weasel word, "...may..."  in regards to future openings? I seriously doubt that with the increase in taxes all around plus implementation of "We Had No Idea This Obamacare Thing Was Gonna Be Such A Disaster" will allow such a Gold Rush of openings.Â
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Of course, even if they do, there won't be one hourly wage position that is full-time.
Suckers.
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You know, maybe if they didn't have a mocha that tasted like filtered charcoal milk, they would get my business.
If it wasn't for a bumpy road and a plastic in-car cup holder, my Mocha wouldn't have been mixed. Â Starbucks needs to design a specialty coffee drink flavor mixer, because some of the employees just don't get it.
Do people not realize you can buy fresh coffee beans at your local grocery store? The coffee is 4x the quality and virtually 1/4 the cost for a cup...I just don't get the whole Starbucks trend.
 @TelecasterMaster its called convenience and customer service.Â
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 @deadcandance I've seen fast food places with tip jars.  Taco Del Mar being one of them.  But all coffee places have tip jars.  People don't normally walk into a McDonald's and order a highly customized burger (it happens, but it's rare).  But they do it all the time at Starbucks; ordering some quad venti, non-fat, soy whip cream, flavored (but only half the syrup), pumpkin spice, 165 (not 170) degree, frappacoffeemajigger.  I don't usually tip with a simple order, but I do if I order something custom.  And it's just a tip jar.  You don't actually have to tip.
I've always thought it was really odd that in Factoria near the QFC, there are two Starbucks - they share the same parking lot and across from each other. Â If you don't get the cushy seat you want at one of them, you can run across the parking lot and try the other?
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So do the people they laid off a few years ago when they downsized get priority hiring? They said the problem was the stores were not located in prime locations so if they open across the street from the closed Starbucks most of the laid off workers should be available if they have not found another job.
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All of this closing and opening is related to only one thing, their stock price. Starbucks was never in the red, they were always making a profit but stock analysts kept downgrading their stock because there was no short term growth seen during the economic downturn. I think Starbucks hid behind these analysts and closed stores that were located not in hard to reach/see locations but located in the poorest economy locations, adding to the strife that those economic locations went through. Now that the economy has picked up in these locations they are opening stores there once again, keeping the analysts happy. It is just a great big game except for the fact that a couple cents on a stock price can literally ruin someones life but this is never exposed or even talked about from these anal analysts and their greed.
 @Beam_Me_Up As one of those who was "promoted to customer" by Starbucks, I wouldn't want my old job back.  Getting away from that place was a blessing.  I have found another job and realize now just how toxic the environment was at SBUX.  Maybe it was just in the department I was in. Â
I have also quit my coffee habit.Â
 @Beam_Me_Up Welcome to capitalism
You gotta hand it to these guys. Even though myself, I just don't get it with a 4.00 latte, apparently I'm in the minority.
 @Scoondog Sitting here with a home-brewed cup of coffee from the local roaster, being consumed out of a dorky mug, nodding in agreement with everything you said.
Oh, thank God! Fifty feet is too far to walk from one Starbucks to the next.
@Mumblix Grumph Not to mention the dozen other little espresso stands within 100 yards of the half dozen Starbucks. Our society certainly is addicted to latte's & such.
@Mumblix Grumph Hey, don't forget, these may have drive thru windows, so we may not even have to walk!
One day you'll open your clothes closet and find a Starbucks- I think that's the only place there isn't one.
"Where do you want to meet" "Starbucks" "Which one?" "Downtown Bellevue one" "Which one?" "On NE 8th" "Which one?" "At Bellevue Way" "Which one?"
@NBA_Is_Useless how about the one on the corner of 108th and 6th?
 @Dave Lancaster  @NBA_Is_Useless Which one?