State investigating Waste Management's actions during strike

State investigating Waste Management's actions during strike »Play Video
Striking Waste Management workers walk the picket line.
SEATTLE -- The unsightly and smelly mess left from an eight-day strike against Waste management is mostly cleaned up, but some customers were still waiting for pickups on Thursday.

On Thursday evening, some of those fed-up customers spoke their minds to the state commission that's formally investigating how the company handled the strike.

"The frustration that I would be charged for all these weeks that my garbage is not being picked up when I've already paid my garbage in advance really ticked me off. And she said, 'Well that's the way the cookie crumbles,'" said customer Donna Kerns.

The strike by more than 150 union drivers left trash and yard waste piling up in both cities and urban areas. During the strike, Waste Management went to its contingency plan -- bringing in replacement drivers -- but many pickups were still missed.

At Thursday's meeting, commissioners asked if Waste management put contract cities before rural customers.

"We're going to literally focus on critical accounts," said Waste Management's Rob Sherman. "We didn't look at the difference between a contract city or a UTC during that time period."

The UTC's investigation also revolves around the replacement drivers Waste Management used. Investigators want to be sure each was properly licensed and followed all safety inspections and regulations.

The state can penalize Waste Management if it finds fault with the company's actions during the strike. Any number of cities can do the same, and Seattle officials say they're still tabulating the fine against the company.