Problem Solvers

Problem Solvers Local woman helping sick kids feel like princesses (Video)

By Michelle Esteban Published: Jan 21, 2013 at 7:41 PM PDT Last Updated: Jan 22, 2013 at 6:25 PM PDT

A Bonney Lake woman has found a unique way to help sick children forget they're fighting for their lives, but she could use some help.

Problem Solvers 'To me, it was the most beautiful gift I'd ever seen' (Video)

By Elisa Jaffe Published: Dec 13, 2012 at 6:39 PM PDT Last Updated: Dec 13, 2012 at 6:39 PM PDT

Lorraine Trout turns 90 on Christmas Eve. But burned in her memory is the Christmas present she received in 1933 and the sounds of the Salvation Army Band.

Problem Solvers WSDOT: Leaking pontoons to delay bridge by up to 6 months (Video)

By Tracy Vedder Published: Dec 12, 2012 at 6:44 PM PDT Last Updated: Dec 12, 2012 at 7:14 PM PDT

Gov. Chris Gregoire directed the state Department of Transportation to get the new 520 bridge finished by 2014 since there is the risk the current bridge could collapse in the event of a major earthquake or storm. Now, for the first time, WSDOT is saying it won't make that schedule.

Problem Solvers Kind hearts help save Christmas for dozens of kids (Video)

By Elisa Jaffe Published: Dec 12, 2012 at 5:46 PM PDT Last Updated: Dec 12, 2012 at 6:29 PM PDT

Dozens of children bracing for a Christmas without presents are getting a sweet surprise from Secret Santa at their school.

Problem Solvers 'Return fraud' costing retailers big bucks (Video)

By Jeff Burnside Published: Dec 26, 2012 at 6:05 PM PDT Last Updated: Dec 26, 2012 at 6:36 PM PDT

Wednesday is historically one of the busiest shopping days of the year, but it's also the start of the holiday season for crooks illegally returning items to stores.

Problem Solvers 'I was outraged': Animal mailed to postal office in cardboard carrier (Video)

By Tracy Vedder Published: Dec 7, 2012 at 7:16 PM PDT Last Updated: Dec 8, 2012 at 9:07 AM PDT

Trapped in a tiny box, a live animal spent as much as two days without food or water when someone mailed it to a local post office. "They said, 'It's been sitting here for two days. We've been trying to get a hold of you,'" one witness said. "I distinctly remember them saying that."

Problem Solvers Single father critically injured in crash gets some needed help (Video)

By Eric Johnson & KOMO Staff Published: Dec 6, 2012 at 6:47 PM PDT Last Updated: Dec 6, 2012 at 7:52 PM PDT

Time has helped heal Robert Bentz, and so has the generosity of KOMO viewers and a Puyallup car dealer.

Problem Solvers State high court to hear KOMO's public records suit (Video)

By Tracy Vedder Published: Dec 5, 2012 at 5:26 PM PDT Last Updated: Dec 5, 2012 at 8:23 PM PDT

In the simplest terms, the city of Seattle wants to keep its police dashcam videos under wraps for three years. However, KOMO News believes the public the public should have quicker access to the footage.

Problem Solvers Lawyers: SPD hiding alleged beating video from public (Video)

By Tracy Vedder Published: Nov 26, 2012 at 7:08 PM PDT Last Updated: Nov 27, 2012 at 3:32 PM PDT

Back in October, Leo Etherly was bruised and black-eyed. As for how he got that way, Seattle police dash cam video could tell that story. Except police won't allow Etherly to have a copy, and they won't allow Etherly's attorney to share his copy with the public.

Problem Solvers Stolen wheelchairs returned to disabled Tacoma woman (Video)

By KOMO Staff Published: Nov 21, 2012 at 5:00 PM PDT Last Updated: Nov 22, 2012 at 12:15 AM PDT

A disabled Tacoma woman is now home-bound thanks to thieves who not only stole her property, they took her independence.

Problem Solvers Car theft victim slapped with $1,700 tow bill to get car back (Video)

By Molly Shen Published: Nov 21, 2012 at 4:47 PM PDT Last Updated: Nov 21, 2012 at 7:44 PM PDT

When an Edmonds woman found out her stolen car was recovered, she was thrilled -- until the $1,700 bill came to get her car back from the tow lot.

Problem Solvers Neighbors fear project is stirring up Lake Washington toxins (Video)

By Jeff Burnside Published: Nov 20, 2012 at 11:16 PM PDT Last Updated: Nov 21, 2012 at 10:55 AM PDT

The 520 floating bridge construction is stirring up concern about long buried toxins along the north shores of Lake Washington.

Problem Solvers Disabled man finds generosity can overcome a setback (Video)

By Mark Miller & KOMO Staff Published: Nov 20, 2012 at 7:04 PM PDT Last Updated: Nov 20, 2012 at 7:14 PM PDT

The power lift that allows James Camden to transport his scooter went missing from the family's SUV Monday morning, but thanks to some help, it'll be replaced on Wednesday.

Problem Solvers Former inspector: New 520 Bridge 'a disaster waiting to happen' (Video)

By Tracy Vedder Published: Nov 19, 2012 at 5:30 AM PDT Last Updated: Nov 20, 2012 at 12:26 AM PDT

An internal audit is raising serious new concerns about the quality of the work performed by the contractor building the pontoons for the new 520 bridge.

Problem Solvers Cracks found in more 520 Bridge pontoons (Video)

By Tracy Vedder Published: Nov 20, 2012 at 7:01 PM PDT Last Updated: Nov 20, 2012 at 7:09 PM PDT

Despite state assurances that the problem was fixed, more cracks were discovered in the second round of pontoons being built for the new 520 Bridge.