Analysts, PC industry cool on Windows 8

NEW YORK (AP) - While Microsoft is touting next week's launch of Windows 8 as the savior of the computer industry, PC makers and analysts are increasingly skeptical that the new operating system will lure consumers away from tablets and smartphones.
Even Intel Corp., which makes the processors at the heart of 80 percent of personal computers, doubts that Windows 8 will have a big impact on sales. CEO Paul Otellini said this week that he's "very excited" about the new operating system but expects the usual holiday bounce in PC sales to be half of what it usually is. Otellini suggested that PC makers are being cautious about building big stocks of Windows 8 PCs.
"We haven't had a chance to really judge how consumers will embrace this in the PC space or not," Otellini said on a conference call with reporters and analysts.
Research firm IHS iSuppli expects the industry to ship 349 million PCs this year, down 1 percent from last year's all-time high. Although small, the decline would be the first since 2001.
In the U.S., a mature market where consumers are gobbling up tablets, PC sales have already been declining for two years.
Meanwhile, Apple has been doubling sales of iPad tablets every year since the first model was introduced in 2010. In the April to June period, Apple shipped 17 million iPads, while Hewlett-Packard Co., then the world's largest maker of PCs, shipped 13.6 million PCs, according to Gartner analysts.
Smartphones, which were a niche market before the 2007 launch of the iPhone, outsold PCs last year, even though PC sales were at a record high. Some 488 million smartphones were sold in 2011, according to research firm Canalys.
The PC market is still big, Microsoft CEO Steve Ballmer told the Seattle Times last month, "and Windows 8 will propel that volume."
Windows 8 is a response to the popularity of tablets. It tosses out many Windows conventions in favor of a radical new look that's designed to be easy to use on a touch screen. With Windows 8, PC makers are releasing a slew of laptops that double as tablets, either with detachable screens or with screens that fold down over the keyboard.
But Citigroup analyst Joe Yoo is even more pessimistic than Intel that Windows 8 will spur a turnaround in sales of desktop and laptop computers. It could turn out to be a "non-event" in terms of getting people to buy PCs, he said.
Microsoft did not immediately respond to a request for comment. On Thursday, the company reports results for the quarter that ended in September, and executives will likely talk about prospects for the rest of the year.
Brian White at Topeka Capital Markets said Taiwanese PC component suppliers aren't seeing any pickup in orders ahead of the Oct. 26 launch of Windows 8.
"The sentiment around Windows 8 was overwhelmingly negative," he said after meetings with suppliers. "We believe the PC industry is headed for a muted December quarter and well below the ramp expected with new products."
Analyst Mary Jo Foley at UBS is "leery" of Windows 8, noting that it has an entirely new look and feel. It could either be a big success, she said, or it could confuse customers and turn them off. She noted that Microsoft is set to support the launch with its $1 billion in advertising, the most it has ever spent on a campaign. That support will be critical for overcoming resistance to the new user interface and reinvigorate interest in PCs, she wrote.
PC makers began the year with the hope that a new wave of lightweight laptops called ultrabooks would provide a sales lift. But ultrabooks are still expensive, with most models around $1,000, and they haven't been compelling enough to overcome the growing popularity of smartphones and tablets.
Now, PC makers are in a tough spot when it comes to taking advantage of Windows 8, said Patrick Moorhead, a former chip executive who now runs research firm Moor Insight. Adding a touchscreen into a PC is expensive, and they're competing with tablets that are much cheaper. Meanwhile, Microsoft hasn't made much effort to add new features for mouse-and-keyboard PCs to Windows 8.
"If you're a user, you're asking yourself: 'Why do I need to buy this new notebook, if my old notebook can still do what I need it to do? Instead, I'll buy a new phone or a tablet,'" Moorhead said.
Even Intel Corp., which makes the processors at the heart of 80 percent of personal computers, doubts that Windows 8 will have a big impact on sales. CEO Paul Otellini said this week that he's "very excited" about the new operating system but expects the usual holiday bounce in PC sales to be half of what it usually is. Otellini suggested that PC makers are being cautious about building big stocks of Windows 8 PCs.
"We haven't had a chance to really judge how consumers will embrace this in the PC space or not," Otellini said on a conference call with reporters and analysts.
Research firm IHS iSuppli expects the industry to ship 349 million PCs this year, down 1 percent from last year's all-time high. Although small, the decline would be the first since 2001.
In the U.S., a mature market where consumers are gobbling up tablets, PC sales have already been declining for two years.
Meanwhile, Apple has been doubling sales of iPad tablets every year since the first model was introduced in 2010. In the April to June period, Apple shipped 17 million iPads, while Hewlett-Packard Co., then the world's largest maker of PCs, shipped 13.6 million PCs, according to Gartner analysts.
Smartphones, which were a niche market before the 2007 launch of the iPhone, outsold PCs last year, even though PC sales were at a record high. Some 488 million smartphones were sold in 2011, according to research firm Canalys.
The PC market is still big, Microsoft CEO Steve Ballmer told the Seattle Times last month, "and Windows 8 will propel that volume."
Windows 8 is a response to the popularity of tablets. It tosses out many Windows conventions in favor of a radical new look that's designed to be easy to use on a touch screen. With Windows 8, PC makers are releasing a slew of laptops that double as tablets, either with detachable screens or with screens that fold down over the keyboard.
But Citigroup analyst Joe Yoo is even more pessimistic than Intel that Windows 8 will spur a turnaround in sales of desktop and laptop computers. It could turn out to be a "non-event" in terms of getting people to buy PCs, he said.
Microsoft did not immediately respond to a request for comment. On Thursday, the company reports results for the quarter that ended in September, and executives will likely talk about prospects for the rest of the year.
Brian White at Topeka Capital Markets said Taiwanese PC component suppliers aren't seeing any pickup in orders ahead of the Oct. 26 launch of Windows 8.
"The sentiment around Windows 8 was overwhelmingly negative," he said after meetings with suppliers. "We believe the PC industry is headed for a muted December quarter and well below the ramp expected with new products."
Analyst Mary Jo Foley at UBS is "leery" of Windows 8, noting that it has an entirely new look and feel. It could either be a big success, she said, or it could confuse customers and turn them off. She noted that Microsoft is set to support the launch with its $1 billion in advertising, the most it has ever spent on a campaign. That support will be critical for overcoming resistance to the new user interface and reinvigorate interest in PCs, she wrote.
PC makers began the year with the hope that a new wave of lightweight laptops called ultrabooks would provide a sales lift. But ultrabooks are still expensive, with most models around $1,000, and they haven't been compelling enough to overcome the growing popularity of smartphones and tablets.
Now, PC makers are in a tough spot when it comes to taking advantage of Windows 8, said Patrick Moorhead, a former chip executive who now runs research firm Moor Insight. Adding a touchscreen into a PC is expensive, and they're competing with tablets that are much cheaper. Meanwhile, Microsoft hasn't made much effort to add new features for mouse-and-keyboard PCs to Windows 8.
"If you're a user, you're asking yourself: 'Why do I need to buy this new notebook, if my old notebook can still do what I need it to do? Instead, I'll buy a new phone or a tablet,'" Moorhead said.
When I ran Windows DOS I ran NT. I mostly ran DR DOS under GEOS. GEOS did an automatic restore and you typically only lost a few minutes if the system locked up. I ran W95B and then W98. W95 had its problems, but W95B was more stable. W98 was better after SP6?, but W2000 was very good. XP took a while but became usable after SP3, so perhaps W7 will become OK before they drop support. Microsoft is always crapware until they come out with a new version. So I guess my question is; why did my Commodore never âblue screenâ? :-)
Sounds like the same concerns back when Window 3.1 changed to Windows 95. Â Actually, just about every time there's a new version of the Windows OS there's always a huge concern that it'll be the end of Microsoft and Windows. Â
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Somehow, I doubt that. Â
I am very disappointed with W7. My machine shipped with it but it locks up often and I have had to go back to a restore point 3 times to get it working after âblue screenâ sort of problems. In addition, I had to install Ultimate to run a compatibility mode so as to use some of my software. Also my phone will only sync with Zune files, and I can not sync my contacts. I am going to restore this machine to factory, dup the drive, and install XP on the duped drive. If all my peripherals work, I will stay with XP, just keeping the old drive in case I have to revert to W7 at some time. W8? NWIH! Â
 @oldster70 It might be a hardware problem. My machine would also locked up and blue-screened until I reconfigured the motherboard to access the memory slots at a slower rate.
Windows 8...because everyone lust for that airline ticket counter kiosk experience!
I tried a Windows 8 computer at ComputerStop (Hard Drives NW now?) in Bellevue. I had to keep taking my hands off the mouse or keyboard to touch the screen then go back down to my mouse or keyboard. Silly when all I had to do was move the mouse and click. I bought all new computers for my business, all running Windows 7, right then and there. I plan on selling the business or shutting it down in 5 years and retiring so these are the last computers I will ever need. Sorry Mr. Blamer, but you blew it on this one.
Oh don't worry MS wouldn't pull something like not supporting 7 to force you to use 8. You know like not supporting XP to get you to move on to 7.
I do IT support for a bank and we barely have our users comfortable with Windows 7 now so if Microsoft thinks that we are eager to undergo training them all where all the thingys they used to click on went again they are smoking crack in Redmond.
Why would it spur PC sales? PC hardware has hardly changed in the past 4 years or so. People aren't going to buy new hardware just to get the new operating system. The question will be whether or not people buy Windows 8, not whether they buy a new computer. I went ahead and pre-ordered Windows 8. I really have no idea whether or not I'll like it, but I figured at $60 it was worth a try. I also plan to get a Windows 8 tablet (which is really where I think Windows 8 is taking us anyway), so I thought it would be nice for my tablet and laptop to have the same operating system. Will see how it goes!
Windows 8? Â Microsoft needs to finish Windows 7 before moving on.
I really don't have any issues with Windows 7. I upgraded from XP to 7 because it supports a crap ton of ram compared to XP. My computer is only a core 2 duo 2.2GHz with 8 gigs of ram and a 1gb video card for gaming and i have had only 1 issue since owning Win7. That issue is when i'm playing WoW or any other game, it will randomly minimize while playing. Other than that i don't have any complaints.
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The only thing i'm missing is a solid-state drive so it runs even faster and doesn't lag as much when opening programs. It runs great with Windows 7 and it did with windows xp as well, but i wanted to expand to 8 gigs of ram which XP doesn't support. When i build my own computer i will more than likely make it so i don't have to upgrade for a very long time.
@growlerxrunner -- Or re-release a version of windows XP that can support modern hardware... That would get my money. The interface isn't as pretty as the Aero stuff but at least it isn't a big frustration to use and you don't feel like you need to "optimize" it before you can really start using it...
 @Jac  @growlerxrunner Amen!  I am not a fan of Windows 7 which is the reason we are holding onto this dinosaur of a laptop. (mind you, we have three computers and had no choice but to get Windows 7 on them)
@stamperzann @Jac @growlerxrunner -- I do like some features of Windows 7 and the interface is easy on the eyes without being too 'glossy' or however you might describe OS10 on Mac. But it all comes back to the horrendous CPU usage rates and the fact that it isn't 100% backwards compatible with software meant to run on older iterations of windows. I use my computer for 3D rendering and other graphics and a base CPU usage rate of 27% and up is just unacceptable...(this is AFTER turning off all unnecesarry processes and services) Linux runs, literally, at 2% right after install...so what gives with these newer versions of Windows?