Still Room For Improvement From Airlines

By Frank Lenzi Published: Aug 14, 2012 at 7:46 AM PDT
Still Room For Improvement From Airlines
In this Feb. 9, 2012 file photo, a Southwest Airlines Boeing 737 waits to take off at Chicago's Midway Airport as another lands. (AP Photo/Charles Rex Arbogast)

During the first six months of this year, U.S. airlines set a record for on-time performance. In fact, they broke the record, according to the Bureau of Transportation Statistics. But they didn't do everything right. Rick Seaney, CEO and Co-Founder of Farecompare.com, explains.