What a deal?

I rushed to the Toys R Us in Lynnwood to catch a "deal of the day" from an email the company sent out. They are running a promo where every day they send an email with specials that are good for one day only. I printed the email coupon and took it to the store. When I got there, they told me that they have NEVER had this bike and none of the other area stores have it either. It was obvious that none of the sales associates had any clue about the ads. They said it must be online only. I said no- it clearly states these are in store only deals. They then said 'well, these are national ads, it might be a bike they have on the east coast.' I said no, the site asks you for your zipcode to get your LOCAL ads. To get to the point- T. R. U. really tries to get you in the store, so beware. After a lot of "I'm sorry there's nothing we can do" - which must be the training day tag line of the year!- they finally found one in Everett. This was of course after a lot of aggravation and I finally got to the store manager- who immediately took care of it. However, I'm fed up with pretty blatant false advertising. It would have been completely different if they had 5 bikes, but were sold out when I got there. The fact that no one with in 25 miles ever even had them??? Just a warning for all you parents... do not make a special trip without calling ahead.

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ookitty says ... on Sunday, Dec 21 at 11:53 AM

12.21.08- Coupons, on-line or newspaper form, can be accepted at the discretion of the "store". Each "store" operates with their own rules, policies, regulations and so on. Call the store before you leave your home and report them!

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